GALABAG // SHIPPING POLICY
01 // ORDER PROCESSING
When your order is marked as Processing, it means your items are being prepared and sourced from our fulfillment partners.
Processing time typically takes between 2 to 7 business daysdepending on product availability and supplier operations.
02 // SHIPPING & DELIVERY
Once your order status is Shipped, your package is in transit through international logistics networks.
Estimated delivery time ranges from 7 to 15 business daysdepending on your location, customs processing, and courier services.
03 // TOTAL DELIVERY TIME
Total delivery time (processing + shipping) is estimated between 10 to 20 business days.
Delays may occur due to high demand, customs clearance, or external logistics factors.
04 // DELIVERY CLAIMS
If your order has not been received within the expected timeframe, you may submit a claim for investigation.
Please include your order number and tracking information when submitting your request.
Submit a Claim