CETADA SHOP // RETURN POLICY.SYSTEM
01 // POLICY OVERVIEW
CETADA Shop does not allow returns on any shipped products, including creator gear, electric scooters, electric motorcycles, or digital courses.
Due to the nature of digital content, secure packaging, and international logistics, all sales are considered final once the order is fulfilled.
02 // NON-RETURNABLE ITEMS
All items supplied by CETADA Shop are final sale. This includes:
• Professional cameras, microphones, and creator equipment
• Studio lighting and accessories
• PCs, laptops, and editing gear
• Electric scooters and motorbikes
• Digital courses and online learning programs
• Internationally shipped orders
Once shipped, items cannot be canceled, refunded, or returned.
03 // CLAIM CONDITIONS
Customers may submit a claim only if the order has not been received.
Claims must include valid shipping reference and order confirmation information.
Submit a Claim